WE DO NOT OFFER REFUNDS ON PLANTS. Once our plant leaves the shop and goes into your care, it is no longer our responsibility. We provide care instructions and recommendations in our shop to ensure the plant is grown successfully.
Our plants are pest-free to the best of our knowledge. All plants are treated preventatively with pest prevention products for spider mites, mealy bug, and thrips. In addition, our plants may also be preventatively treated with Bonide Systemic granules for mealy bug, scale, thrips, and fungus gnats.
Please quarantine your new plants as you would any other plant purchase prior to introducing into your collection.
SHIPPING PLANTS: Blemishes and leaf damage is part of the risk taken when shipping a tropical plant. We take great care in packaging to prevent damage from occurring.
FOR NON-PLANT PURCHASES: We do accept returns and exchanges within 30 days of purchase.